Support
Support
Installation Instructions
Go to our download page here to download your software.
The file will be a .zip file. You may place this anywhere, but we suggest the Desktop.
Right click on the .zip file and choose Extract All.
Open the extracted folder and double click Setup.exe.
Follow the instructions in the installer windows.
After installation, you may launch the product.
You will be presented with a Trial Window showing how many days are left in your trial.
To start using the product for free, click the LAUNCH button.
At any time (or when your trial is over), you may click the BUY button to purchase your product.
Upon completion of purchase, you will be emailed a license code. (we recommend you save this license code).
Launch your product, click the ACTIVATE button, and enter the license code from the email you received.
Enjoy your product as you HEAR THE DIFFERENCE.
Upgrade Instructions
There are two ways to upgrade from PSLite to PSCSharp:
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Upgrade prior to Purchase of PSLite:
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When you launch PSLite during your free trial, you will be presented with a Trial Window showing how many days are left in your trial.
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At any time, you may purchase PSLite or ugrade to PSCSharp by clicking on the appropriate button.
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To upgrade, click on the UPGRADE button which will take you to our download page.
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Download PSCSharp and install as above (Yes you will get another Free trial of that product as well).
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To purchase, click the BUY button.
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Upon completion of purchase, you will be emailed a license code. (we recommend you save this license code).
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Launch PSCSharp.
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Click the ACTIVATE button and enter the license code you received in your email.
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Congratulations, you have now installed, purchased and activated the upgrade to PSCSharp and are now ready to HEAR THE DIFFERENCE.
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Upgrade after the purchase of PSLite:
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If you have already purchased PSLite and then wish to ugrade to PSCSharp, you may do so within the PSLite application.
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Click on Help and you will see a button for the upgrade.
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This will take you to our store where you can purchase the upgrade.
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The price for the upgrade is the difference between the price of PSLite and PSCSharp.
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After the purchase is complete, you will be sent an email with the license code. (We recommend you save this license code).
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You can then click the link in the email which will take you to our download page.
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Download PSCSharp and install as above.
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Click the ACTIVATE button and enter the license code you received in your email.
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Congratulations, you have now installed, purchased and activated the upgrade to PSCSharp and are now ready to HEAR THE DIFFERENCE.
Minimum System Requirements
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Hardware:
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>1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor.
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>1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit) processor.
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>1 GB available hard disk space (32-bit) or 20 GB (64-bit).
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DirectX 9 graphics device with WDDM 1.0 or higher driver.
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Audio output.
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Software:
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Windows 7 32bit and Windows 7 64bit and Windows 8.
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Older versions of Windows are not yet supported.
Latest Release
ProfoundSound Lite
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Version 1.0.1.6
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Fixed a problem with the audio service connection to multiple playback devices which resulted in no audio being heard.
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Fixes a known bug with HDMI connected speakers.
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Version 1.0.1.5
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Fixed an error which allowed the audio service to read from a different location that where it wrote. The error resulted in lower audio quality.
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Added a feature allowing the installation of the default folder to other than the C drive.
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Corrected an error which reduced the trial time to 2 days.
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Version 1.0.1.3
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Corrected install/uninstall issues which could lead to audio service interruptions.
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Corrected erroneous license generation.
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Version 1.0.1.2
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Unified Installer for 32bit and 64 bit versions
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Added option on last screen of install to launch the app.
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Corrected licensing issue during upgrade.
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Corrections for Trial duration.
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Version 1.0.1.1
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Includes Skype popup improvements.
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Includes initial volume change.
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Includes the signing of the MSI file which should solve the ‘Unknown Publisher warning’.
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Fixed a licensing issue with Internet Explorer.
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Version 1.0.1.0 - Initial Release
ProfoundSound CSharp
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Version 1.0.1.6
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Fixed a problem with the audio service connection to multiple playback devices which resulted in no audio being heard.
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Fixes a known bug with HDMI connected speakers.
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Version 1.0.1.5
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Fixed an error which allowed the audio service to read from a different location that where it wrote. The error resulted in lower audio quality.
-
Added a feature allowing the installation of the default folder to other than the C drive.
-
Corrected an error which reduced the trial time to 2 days.
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Version 1.0.1.3
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Corrected install/uninstall issues which could lead to audio service interruptions.
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Corrected erroneous license generation.
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Version 1.0.1.2
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Unified Installer for 32bit and 64 bit versions
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Added option on last screen of install to launch the app.
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Corrected licensing issue during upgrade.
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Corrections for Trial duration.
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Version 1.0.1.1
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Includes Skype popup improvements.
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Includes initial volume change.
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Includes the signing of the MSI file which should solve the ‘Unknown Publisher warning’.
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Fixed a licensing issue with Internet Explorer.
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Version 1.0.1.0 - Initial Release
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